CANCELLATION/REFUND AND RE-BOOKING and Shipping policy

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Returns and Refunds Policy

1. General Policy

   • No refunds are provided for any services as doctors' and therapists' time is blocked for any appointments booked.

2. Accidental Orders

   • Refunds may be provided on a case-by-case basis for accidental orders if informed 72 hours in advance before the appointment date.

3. Transfers and Cancellations

   • No refunds or transfers of sessions will take place.

   • No transfers of appointments from one patient to another are allowed.

   • No cancellations or refunds are allowed for discounted services.

4. Validity of Services

   • All services come with a validity period as specified at the time of purchase.

5. Cancellation Charges

   • Cancellation charges apply and details can be obtained by getting in touch with the organization.

   • Rescheduling of appointments is only possible if requested 48 hours in advance.

6. Prepayments

   • Refunds might be available on a case-by-case basis for prepayments if slots for a therapist are not available within 8 working days.

7. Refund Time

   • All Refunds will be processed within 72hrs of approval of request and may take 5-7 working days to reflect in original mode of payment

Shipping Policy

• We currently do not offer any physical products.

• This policy will be updated once product shipping is offered.
  
   

The above policy of cancellation/re-booking / shipping is subject to change from time to time.

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Updated 15th June 2024

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For more details CONTACT US

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